The executives were armed that day with something unusual for Uber Technologies Inc.: the results of a survey. Kalanick operated by gut feeling and with a stubborn sense of how people should feel, not how they did.
The attack by Chinese spies reached almost 30 U.S. companies, including Amazon and Apple, by compromising America’s technology supply chain, according to extensive interviews with government and corporate sources.
A visit with Cupertino’s chief chipmaker, Johny Srouji. By Brad Stone, Adam Satariano, and Gwen Ackerman | February 18, 2016 Photographs by Justin Kaneps for Bloomberg Businessweek From A little over a year ago, Apple had a problem: The iPad Pro was behind schedule.
Emerging from a nightclub near Workers’ Stadium in Beijing at 1:30 a.m. on a Saturday in June, Mikael Hveem ordered an Uber. He selected the cheapest car option and was surprised when the vehicle that rolled up was a dark blue Maserati.
If this 83-year-old billionaire is right, one of the most important lessons of business school is pretty much wrong. All that stuff about focusing on shareholders? Forget it, says Kazuo Inamori, entrepreneur, management guru and Buddhist priest. Spend your time making staff happy instead.
Sixty miles east of Wall Street, a spit of land shaped like a whale’s tail separates Long Island Sound and Conscience Bay. The mansions here, with their long, gated driveways and million-dollar views, are part of a hamlet called Old Field.
In 2010, Patrick and John Collison, brothers from rural Ireland, began to debug this process. Their company, Stripe Inc., built software that businesses could plug into websites and apps to instantly connect with credit card and banking systems and receive payments.
On Friday evening as the sun descended over the old Hollywood set of “Desperate Housewives,” Elon Musk took to a stage and fired up his presentation about climate change. It was a strange scene, with hundreds of people crowded into the middle of a subtly artificial suburban neighborhood.
Forget telephoto lenses and fake mustaches: The most important tools for America’s 35,000 private investigators are database subscription services.
A few days before Thanksgiving, George Hotz, a 26-year-old hacker, invites me to his house in San Francisco to check out a project he’s been working on. He says it’s a self-driving car that he had built in about a month. The claim seems absurd.
By | March 16, 2016 Photograph by Christaan Felber From I saw the photo first, me in a bloody wash of red with “RACIST” pulsing over my face.
As Davy Van De Moere steered his Subaru along a back road at the Port of Antwerp, he was sure he was being followed. It was a warm day in August 2012, and the city’s industrial skyline stretched into the distance, mile after mile of towering dockside cranes.
In February, after almost two years worth of six-hour workdays, nurses at the Svartedalens elderly care facility in Gothenburg, Sweden went back to eight hour shifts—despite recently published research showing the benefits of the shortened workdays.
Thomas Hargrove is building software to identify trends in unsolved murders using data nobody’s bothered with before. It isn’t clear what the lieutenant did with that e-mail; it would be understandable if he waved it off as a prank. But the author could not have been more serious.
Amazon makes no sense. It’s the most befuddling, illogically sprawling, and—to a growing sea of competitors—flat-out terrifying company in the world. It sells soap and produces televised soap operas. It sells complex computing horsepower to the U.S.
The retail giant is watching. OUR Walmart, a group of employees backed and funded by a union, was asking for more full-time jobs with higher wages and predictable schedules. Officially they called themselves the Organization United for Respect at Walmart.
For UPS and FedEx, Amazon’s been great for business. Now it’s taking business away from them. By Devin Leonard | August 31, 2016 Photographs by Jake Stengel for Bloomberg Businessweek From Last fall, when he was running for mayor of Wilmington, Ohio, John Stanforth heard a rumor.
The so-called retail apocalypse has become so ingrained in the U.S. that it now has the distinction of its own Wikipedia entry.
Things were different in Silicon Valley in the distant year of 2012, when iPhone sales were skyrocketing and you could still buy a house in Palo Alto for less than $2 million. Back then, most restaurants had menus, not tasting menus.
Turning 30 just got a lot scarier. So says the research arm of McKinsey & Co. in a new report that argues that investors of all ages need to resign themselves to diminished gains.
When Hiroe Tanaka’s father died, he left behind something that would change her life: a recipe for fried meat on a stick. It was an act of love. His daughter adored the Japanese street food known as kushikatsu, and he’d spent endless hours working out how to make it just right.
What makes really smart people tick? Why do some end up earning so much more than others? And how much do these disparate outcomes have to do with their personalities? A new study by Miriam Gensowski, at the University of Copenhagen, sheds fascinating light on these and other questions.
I used to post cat photos. Then a marketing agency made me a star. And yet lately I’ve felt unrealized—incomplete, almost. Everywhere I look on social media, I’m surrounded by extremely attractive, superbly groomed men and women who eat meals that are not only healthy but impeccably plated.
But today he can be found in the most material of places. Turn on an Indian TV, and there’s Ramdev, a supple yoga megastar in saffron robes, demonstrating poses on one of the two stations he oversees. Flip the channel, and there’s Ramdev in commercials selling shampoo and dish soap.
At JPMorgan Chase & Co., a learning machine is parsing financial deals that once kept legal teams busy for thousands of hours.
It was at the height of the annual South by Southwest (SXSW) conference, held in Austin, Texas. The event, which started as a music festival, more recently has become famous for propelling the likes of Twitter, Foursquare, Meerkat, and other fast-growing startups.
Alphabet’s CFO Ruth Porat wants to bring focus to Mountain View. Can the moonshot factory adapt? It was a first for Teller, but not for X, or Google X, as the research lab he runs used to be known. The lab has been a fixture on the conference circuit for years.
Steve Bannon runs the new vast right-wing conspiracy—and he wants to take down both Hillary Clinton and Jeb Bush.
Macroeconomics tends to advance — or, at least, to change — one crisis at a time. The Great Depression discredited the idea that economies were basically self-correcting, and the following decades saw the development of Keynesian theory and the use of fiscal stimulus.
Marriage counselors tell us that couples frequently tie the knot without discussing the core matters that can cement or sunder their marriage: finances, children, religion. Well, let me add one under-discussed biggie to the list: restaurant dining.
Inside the viral story of Gravity CEO Dan Price. It seemed too good to be true.
In 1989, Sears Roebuck & Co. ruled America as its biggest retailer. It loomed over rivals from a perch high above Chicago, inside what was once the world’s tallest building—one bearing the company’s name. The fall from that height may finally be nearing an end.
Since January, police have been testing an aerial surveillance system adapted from the surge in Iraq. And they neglected to tell the public.
As Vox’s Matthew Yglesias points out, the problem with high infrastructure costs is that they force us to debate the wrong things. If costs were reasonable, even skeptics would probably agree to fix roads and build better trains.
Scott Adams, the millionaire creator of the office-humor comic strip Dilbert, saw something different. In that moment, he realized that Trump might be a kindred spirit—a fellow “Master Wizard,” Adams’s term for experts in hypnosis and persuasion.
No more dinners with female colleagues. Don’t sit next to them on flights. Book hotel rooms on different floors. Avoid one-on-one meetings. In fact, as a wealth adviser put it, just hiring a woman these days is “an unknown risk.” What if she took something he said the wrong way?
Ten years after the introduction of Apple Inc.’s iPhone, and the broader category of smartphones, it’s worth stepping back to see what we have learned. As with most major technological innovations, it’s brought a number of collateral surprises about the rest of our world.
Traditionally, Americans could look forward to a comfortable retirement. After four decades in an office or a factory, sometime in their 60s they would lay down their burdens and enjoy a final couple of decades with time to relax, spend time with family and friends, and reflect on their life.
SpaceX started with a plan to send mice to Mars. It got crazier from there. In late October 2001, Elon Musk went to Moscow to buy an intercontinental ballistic missile. He brought along Jim Cantrell, a kind of international aerospace supplies fixer, and Adeo Ressi, his best friend from Penn.
Goldman Sachs Group Inc. is acknowledging that it’s getting harder for institutional investors to ignore the cryptocurrency market with total assets ballooning to $120 billion and bitcoin soaring more than 200 percent this year.
Photographs by Emily Shur July 27, 2016 From Bloomberg Businessweek The office building on Facebook Way is in the unfinished style that honors materials like plywood, concrete, and steel. The I-beams supporting its soaring walls still have the builders’ chalk placement instructions on them.
What will happen when the U.S. unemployment rate falls below 4 percent, which is expected to occur by this summer? One way to tell is to look at cities where joblessness is already lower than that. Bloomberg News reporters traveled to Iowa, Georgia, and Maine. What they saw there is encouraging.
Gentile was feeling edgy about traveling stateside. It was July 2012, and regulators had been making calls about a stock play he’d been involved with a few years earlier.
Apple Inc. has drastically scaled back its automotive ambitions, leading to hundreds of job cuts and a new direction that, for now, no longer includes building its own car, according to people familiar with the project.
The epilogue in the long, sad story of Yahoo!, the web portal with the perpetually ebullient exclamation mark, is finally being written. After emerging as the top bidder in a five-month auction, Verizon Communications has agreed to buy the historic web franchise’s core assets for $4.83 billion.
Therrien was interrupted midpitch by a call from his wife. She’d gotten a voicemail from an authoritative-sounding man saying Therrien was in some kind of trouble. “I need to verify an address to present you with your formal claim,” the man had said.
You never see it in those lovely NASA pictures of Earth, but the space surrounding our pale blue dot is a cosmic junkyard. Debris abounds, moving at ludicrous speeds and presenting plenty of hassles for satellite operators who do business in orbit.
Every day, tens of thousands of people stream into Google offices wearing red name badges. They eat in Google’s cafeterias, ride its commuter shuttles and work alongside its celebrated geeks. But they can’t access all of the company’s celebrated perks.
They were fed up with Seattle’s home bidding wars. They were only in their late 20s but had already lost two battles and were ready to renew with their landlord. Then, in May, their agent called.
They’d come to mingle with thousands of affiliate marketers—middlemen who buy online ad space in bulk, run their campaigns, and earn commissions for each sale they generate. Affiliates promote some legitimate businesses, such as Amazon.com Inc. and EBay Inc.
Early last year, at a royal encampment in the oasis of Rawdat Khuraim, Prince Mohammed bin Salman of Saudi Arabia visited his uncle, King Abdullah, in the monarch’s final days before entering a hospital.
Lazarus may not have anticipated the full impact of the Baby Boom or the accompanying sprawl, malls, television, and advertising, but he took advantage of Americans’ desire to accumulate and the cultural imperative to conform. He opened the first big-box toy store, outside Washington, D.C.
When Zhang Yiming first shopped the idea of a news aggregation app powered by artificial intelligence six years ago, investors including Sequoia Capital were skeptical.
These companies converge where the law and weather are welcoming—or where they can get the most attention. For example, a flock of mapping vehicles congregates every year in the vicinity of the CES technology trade show, a hot spot for self-driving feats.
How much is a child’s future success determined by innate intelligence? Economist James Heckman says it’s not what people think. He likes to ask educated non-scientists -- especially politicians and policy makers -- how much of the difference between people’s incomes can be tied to IQ.
On Oct. 19, as the third and final presidential debate gets going in Las Vegas, Donald Trump’s Facebook and Twitter feeds are being manned by Brad Parscale, a San Antonio marketing entrepreneur, whose buzz cut and long narrow beard make him look like a mixed martial arts fighter.
At a press conference the following day, April 4, the San Bruno police confirmed that the suspected shooter was Nasim Aghdam, 39, an enigmatic social media personality from San Diego. She’d acted alone, wounding a handful of passersby, then taking her own life.
Vancouver was the first place to experience the tidal wave of Chinese cash. Now the city is leading efforts to stop it. The cashier’s counting machine would need to run continuously for more than 10 minutes to riffle through all the notes, which came to more than C$250,000 ($192,000).
The U.S. retirement age is rising, as the government pushes it higher and workers stay in careers longer. But lifespans aren’t necessarily extending to offer equal time on the beach.
The grinding work behind a single iPhone feature. The Apple design studio, like Stonehenge, is more mystical in the imagination than in real life. It’s open plan, with thirtysomethings of indiscriminate nationality, and very discriminate grooming, working quietly in front of desktop iMacs.
New taxes. Medicare and free tuition for all. Alexandria Ocasio-Cortez is just getting started. Ocasio-Cortez, the mediagenic 29-year-old from the Bronx, N.Y., is the youngest woman ever elected to the House of Representatives. In an appearance on 60 Minutes with Anderson Cooper that aired on Jan.
When Wall Street’s most aggressive bank took on the world’s most incendiary client, someone was going to make a killing.
On a Wednesday in early February, Khaled Khaled, a 40-year-old record producer from Miami, stepped into the garden of his temporary residence at the Beverly Hills Hotel in Los Angeles. As he does most mornings, he gave thanks for another day on earth.
Some coders go from one marathon hacking session to another, subsisting on prize money and schwag. With his gray hoodie and close-cropped goatee, 33-year-old Ma looks like any of the thousands of computer programmers roaming the city, but he’s part of an elite corps.
Behind the guards, the blast doors and down corridors of reinforced concrete, sit the encrypted computer servers -- connected to nothing -- that hold keys to a vast digital fortune.
A few days before Twitter’s Sept. 8 board meeting, as the company’s finance team readied a presentation, it received conflicting directions on a crucial question. Should their slides reflect Twitter’s prospects as an independent company or delve into the benefits of getting acquired?
“To summarize the facts,” Gaglio told the police commander seated across from him, “my job was to make my clients’ money grow.” Gaglio was one of two principals at a Swiss wealth manager called Hottinger & Partners.
It’s not that I want Bitcoin holders to suffer, really. As a technologist and entrepreneur, I’m sympathetic to and admiring of risk takers. But as a writer, I enjoy the sheer human-condition-revealing sport. I’m happy to watch other people play video games without playing myself.
James Knight recently made an unorthodox career move for a 27-year-old coder: quitting a well-paid gig writing software for Google to go freelance. No more catered lunches, gold-plated benefits or million-dollar views from the search giant’s Manhattan office.
A stint managing premier client relations at the Cosmopolitan revealed secrets that probably should stay in Vegas. Oh well. In Las Vegas, the ultimate sand trap-turned-capital of capitalism, there’s no better byword for sophistication than the Cosmopolitan.
Chris Cox wants to mess with Facebook’s secret sauce. The like button is the engine of Facebook and its most recognized symbol. A giant version of it adorns the entrance to the company’s campus in Menlo Park, Calif. Facebook’s 1.
John “Jack” Bogle wrote his Princeton senior thesis in 1951, arguing that mutual funds “may make no claim to superiority over the market averages.” Sixty-five years later, the Vanguard founder is still being forced to defend his argument—perhaps now more than ever.